Return Policy

RETURN POLICY FOR FERTICARE

We offer a 30 day return policy, with a 20% restocking fee.

Please call 714-649-9284  for a return authorization number and shipping instruction.

 

RETURN POLICY FOR VIBERECT
Unopened products may be returned for a full refund minus restocking fee. Shipping charges are non-refundable and will be deducted for returns. Refused unopened items returned to our facility will incur a $25 restocking fee.

Please note, all of our products are medical devices for personal use. Once opened, items for personal use such as Viberect, electric toothbrushes and personal razors cannot be processed, or resold by federal law and must be destroyed due to risk of communicable diseases to our staff.

We are unable to accept returns on open and/or used items. We will gladly provide full refund to wrapped and sealed items once shipped back to our facilities. Tampered return items will be destroyed immediately. No open item is refundable after sale.